About Us
About Vortekly
Vortekly sells women's knitwear and dresses in a narrow, considered range: cable and stripe sweaters in wool blends, and dresses in satin, crochet lace and suede-touch fabric. The shapes are simple on purpose - a turtleneck that stays up, a dress that falls from the shoulder - so the fabric does the talking.
Vortekly is the trading name of GUIDO SANETZKI, a German clothing retailer registered at Carl-Zeiss-Straße 8, 52477 Alsdorf, Germany. Our product type is women's clothing: knit sweaters, dresses. Every style is bought in one fabric quality and graded across the sizes we list, so a reorder fits the same way as the first order.
What we sell
Our range is women's clothing, kept deliberately short: a handful of tops, knits, vests and dresses per season. We do not sell third-party brands and we do not carry the same style in several near-identical colourways. If a fabric roll runs out, the style leaves the range rather than being replaced with something similar.
How we work
- Orders are processed within 1-3 business days. The estimated delivery time is 15 business days.
- Shipping cost is estimated by distance to the delivery address and shown at checkout.
- If a parcel arrives damaged, contact us within 48 hours of delivery with a photo and your order number.
- If a parcel is lost in transit, contact us within 7 days so we can open a trace with the carrier.
Contact
Email: contact@vortekly.shop
Phone: +49 2404 91972
Address: Carl-Zeiss-Straße 8, 52477 Alsdorf, Germany
We answer emails on business days, usually within one working day.